Last updated: 2025-07-01
At Fetch eSIM, safeguarding your privacy is of utmost importance to us. With the development of this Privacy Policy, we are dedicated to ensuring the confidentiality and protection of the information provided by our valued users and clients. By subscribing to the eSIM plan with Fetch eSIM, you are consenting to adhere to the following terms outlined in our privacy statement.
FETCH MOBILE LTD fully complies with the EU General Data Protection Regulation (GDPR). We only process personal data when we have a clear legal basis and with transparency to users.
We may collect the following data:
We do not collect any unnecessary data, and we never process data for commercial advertising purposes.
Under GDPR Article 6, our data processing is based on:
| Legal Basis | Description |
|---|---|
| Contract Necessity (Art. 6(1)(b)) | For eSIM delivery, package activation, and customer support |
| Legal Obligation (Art. 6(1)(c)) | For compliance with invoicing, tax, or regulatory requirements |
| Legitimate Interests (Art. 6(1)(f)) | For fraud prevention, service improvement, and system integrity |
| Consent (Art. 6(1)(a)) | For optional services (e.g., surveys, email subscriptions) |
You can withdraw your consent at any time.
We only retain personal data for as long as necessary to achieve the purposes outlined above. After that, data will be deleted or anonymized unless legal retention is required.
Your data may be transferred outside the European Economic Area (EEA), including to the United Kingdom. All such transfers are safeguarded through:
Under GDPR, you have the following rights:
To exercise your rights, please contact: [email protected]
We gather information for various business purposes, including but not limited to:
All information provided by you is securely stored and protected against unauthorized access. Your personal information will never be disclosed to a third party unless you grant explicit permission.
We take measures to ensure the accurate and complete recording of the information you provide and assist in its correction and modification when necessary.
When you purchase an eSIM from Fetch eSIM on our website, we collect the following personal details:
We collect and store non-personally identifiable information in our server logs, including:
Credit card transactions are securely processed through major third-party credit card processing companies. Your information is encrypted and used solely to complete the necessary transactions. Our database stores only the last four digits of your credit card for verification and approval.
Fetch eSIM employs cookies to recognize our clients when they visit our website, allowing us to customize their browsing experience. While cookies may need to be enabled in your browser for registration, you can still navigate the site with cookies disabled. Cookies do not store personal information and all data is kept confidential within the company.
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure. We use industry-standard encryption and security protocols to protect your data.
At Fetch eSIM, safeguarding your personal information is paramount. You can trust that the information you provide will not be shared, sold, or rented by FETCH MOBILE LTD to any third party. We pledge to use your information only for the following purposes:
If you have any questions, comments, or concerns regarding our privacy policy or the misuse of personal information within the stated scope, please do not hesitate to contact us at [email protected] for immediate support.
We may update this policy if significant changes are made to our practices or if legal or regulatory requirements mandate it. If we intend to use or disclose personal information in a manner substantially different from what was stated in this policy at the time of data collection, we will notify you through email or prominently displayed notices on our websites.
Communication and transactions over the Internet carry inherent security risks. FETCH MOBILE LTD is not liable for any damages or losses, whether direct or indirect, incidental or consequential, special or punitive, arising from or related to unauthorized use, alteration, deletion, exposure of information, or security breaches.
If you have any questions about this Privacy Policy, you can contact us through:
By accessing this site and utilizing its services, you unconditionally agree to the terms of this Privacy Statement and our Terms of Service.