Last updated: 2025-07-01
Welcome to Fetch eSIM. These Terms of Service ("Terms") govern your access and use of our website, mobile applications, and all products and services provided by FETCH MOBILE LTD. By using our services, you agree to these Terms.
FETCH MOBILE LTD.
Address: Suite 12750 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
Support Email: [email protected]
Customer Support: Available 24/7
FETCH MOBILE LTD provides global mobile data services through eSIM technology, including but not limited to:
Service availability depends on your device's eSIM compatibility and regional network coverage.
Fetch eSIM is available to all individual users with compatible devices and valid payment methods. While we do not set a minimum age requirement, we encourage minors to use our services under adult supervision.
You are responsible for ensuring that your device supports eSIM and is carrier unlocked. FETCH MOBILE LTD is not liable for service issues caused by incompatible or locked devices.
All prices are displayed in your selected currency and include applicable taxes (if any). Payments are processed through trusted third-party providers. By placing an order, you agree to pay all associated fees and accept the corresponding terms of service.
Due to the digital nature of eSIM products, no refunds will be provided once activated. However, if you cannot use our service due to verified technical issues (not caused by the user or device), FETCH MOBILE LTD guarantees a 100% refund.
To request a refund, please contact: [email protected]
Certain packages may include speed limits or data caps. Services must not be used for illegal purposes or abusive bulk consumption. FETCH MOBILE LTD reserves the right to suspend or terminate service due to fraud, abuse, or violation of these Terms.
All content, software, logos, designs, and trademarks on our website or applications are owned by FETCH MOBILE LTD or its partners. Unauthorized copying or commercial use is prohibited.
To the extent permitted by law, FETCH MOBILE LTD is not liable for any indirect or consequential damages caused by:
We reserve the right to suspend or terminate user accounts without prior notice in cases of fraud, abuse, or violation of these Terms.
FETCH MOBILE LTD may update these Terms at any time. We will notify users through our website or application. Continued use of our services constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the United Kingdom. For users located in the EU, these Terms do not override any consumer protection rights provided by your local laws.
If you have any questions about these Terms, you can contact us through: